Purusha Sanctuary Cancellation Policy

RETREAT AND STAYS PAYMENT & CANCELLATION TERMS

  • Full Payment Required: Full payment is due at the time of booking to confirm all retreat programs, Panchakarma packages, immersions, workshops, and wellness room stays.

  • Rescheduling & Transferability: Reservations are non-transferable and non-reschedulable.

  • Retreats, Panchakarma, Immersions & Workshops Cancellations:

    • 30+ days prior to arrival: Refunded less a $500 USD non-refundable deposit.

    • 30 to 14 days prior to arrival: 50% refund less a $500 USD non-refundable deposit.

    • 14 to 3 days prior to arrival: 30% refund less a $500 USD non-refundable deposit.

    • Less than 3 days (72 hours) prior to arrival: 100% non-refundable.

  • Standard Wellness Room Cancellations:

    • 14+ days prior to arrival: Refunded less a $100 USD non-refundable processing fee.

    • 14 to 3 days prior to arrival: 30% refund.

    • Less than 3 days (72 hours) prior to arrival: 100% non-refundable.

  • No-Shows & Early Departures: No refunds, credits, or adjustments are issued for early departures, late arrivals, or non-arrivals.

  • Travel Insurance: Because we are a small boutique sanctuary with limited capacity, cancellation policies are strictly enforced. We strongly recommend purchasing Travel Insurance to protect your investment against unexpected travel or personal emergencies.

AYURVEDIC SERVICES & WELLNESS CONSULTATION CANCELLATION & PAYMENT TERMS

  • Full Payment Required: Full payment is due at the time of booking to confirm all Ayurvedic services and wellness consultation.

  • Cancellations & Rescheduling (48-Hour Notice):

    • 48+ hours prior to scheduled appointment: Cancellations or rescheduling requests made at least 48 hours in advance will receive a full refund or a complimentary transfer to a new appointment time, subject to practitioner availability.

    • Less than 48 hours prior to appointment: Cancellations made within 48 hours are 100% non-refundable and non-transferable.

  • Late Arrivals: If you arrive late, your session will end at the originally scheduled time to honor the practitioner's time and remaining guest schedule. Full service fees apply without price adjustment.

  • No-Shows: Failure to arrive for your scheduled appointment without prior notice results in 100% forfeiture of payment.